Customer story: Delivering personalization at scale
With more than 7,000 acres featuring everything from award-winning golf courses to a luxurious hotel, Casa De Campo has something for everyone. But that proved problematic for their reservation team, who struggled to keep track of guests reaching out via voice.
Clearly, Casa De Campo needed a more integrated technology ecosystem that provided access to guest data when they needed it most. That’s exactly what they got with Revinate’s Reservation Sales.
Once the solution was live, the reservation team was able to drill down into individual guest preferences to nurture leads, capture critical information, and generate bookings. Read the full customer story to see exactly how Casa De Campo succeeded.
Related links
Voice channel overview
Empower your team to drive bookings
Inbound vs. outbound conversion rates