Blog | Revinate https://www.revinate.com/c/blog/ Sun, 28 Jan 2024 06:06:46 +0000 en-US hourly 1 The hotelier’s guide to identity resolution https://www.revinate.com/blog/identity-resolution/ Sun, 28 Jan 2024 05:38:34 +0000 https://www.revinate.com/?p=38272 A potential guest planning a trip explores your hotel’s mobile site for available rooms. She clicks on a special offer to download your hotel app for an exclusive direct-booking deal but then gets sidetracked with other plans. Later, she visits your website on her laptop to finalize her booking. The next day, she uses the [...]

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4 Lunar New Year campaign examples you need to see https://www.revinate.com/blog/4-lunar-new-year-campaign-examples-you-need-to-see/ Sat, 20 Jan 2024 02:00:27 +0000 https://www.revinate.com/?p=29475 Prepare for the dragon – the Year of the Dragon, to be exact! It’s time to get your guests ready for the celebration. Luckily, there are plenty of ways to do this with email campaigns. But how do you stand out from the crowd? What kind of eye-catching subject line should you use? And what [...]

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Hotel call center 101: Elevate the guest experience and drive direct bookings https://www.revinate.com/blog/tips-to-improve-your-hotel-call-center/ Tue, 16 Jan 2024 12:45:26 +0000 https://www.revinate.com/?p=29185 Imagine a guest calling your hotel, resort, or casino. They desire instant connections, quick responses to their queries, and reservation information. To achieve this, you need a skilled team poised to promptly fulfill those needs. A hotel call center introduces customers to your property. It's the first impression that will set the tone for your [...]

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What hoteliers need to know about Google and Yahoo’s email authentication changes in 2024 https://www.revinate.com/blog/email-authentication-2024-gmail-yahoo/ Sat, 13 Jan 2024 23:33:09 +0000 https://www.revinate.com/?p=37697 New year, new email rules. Google and Yahoo have announced new email authentication requirements that take effect on February 1st, 2024. As email marketers in the hospitality space, we should pay attention to these new rules, because email continues to be a top — if not the top — marketing channel. Email marketing is stable, [...]

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Hospitality trend predictions for 2024 https://www.revinate.com/blog/hospitality-trend-predictions-new-year/ Wed, 03 Jan 2024 22:15:16 +0000 https://www.revinate.com/?p=37441 Honestly, how often do predictions actually come true? We know some of ours did. Prioritizing technology — greater use of first-party data — a focus on sustainability in travel — check, check, and check! Every year, we source predictions for the year to come from top hospitality experts who have their fingers on the pulse [...]

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The blueprint for a top-tier hotel reservation team https://www.revinate.com/blog/hotel-reservation-team/ Tue, 26 Dec 2023 18:32:13 +0000 https://www.revinate.com/?p=37318 While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. An effective hotel reservation team is a nexus, bringing together all of the intricate details necessary for a flawless guest experience. Your hotel reservation team’s expertise [...]

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Tips to reduce “leaky-bucket syndrome” from your hotel website https://www.revinate.com/blog/hotel-website-leaky-bucket-syndrome/ Thu, 21 Dec 2023 16:03:24 +0000 https://www.revinate.com/?p=37297 What’s one thing all guests have in common? The booking journey. And what’s one thing your hotel can influence? The booking journey. Prospective guests are scouting trip locations, hunting for cheap rates, and perusing hotel websites to learn more about each brand’s offerings and stay experiences. In fact, 74% of travelers who did their trip [...]

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4 strategies to light up your hotel holiday email campaigns (with examples) https://www.revinate.com/blog/creative-holiday-email-campaigns-to-inspire-you/ Tue, 21 Nov 2023 21:14:45 +0000 https://www.revinate.com/?p=36812 The holiday season is nearly upon us, a time of anticipation and excitement, magic and memories. It’s also a time when your guests eagerly await exciting seasonal email offers to hit their inboxes. Your hotel holiday email campaigns offer more than just festive cheer, however — they can drive substantial website traffic and help you [...]

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Hotel marketing tips for Black Friday and Cyber Monday https://www.revinate.com/blog/black-friday-cyber-monday-hotel-marketing/ Tue, 07 Nov 2023 10:36:53 +0000 https://www.revinate.com/?p=36410 Black Friday is the biggest shopping weekend of the year — and the hospitality sector is no exception. Black Friday hotel marketing has become a significant opportunity for hoteliers to drive direct bookings and personally connect with past and future guests. Because guests will be spending. In 2022, Black Friday spending topped $9.12 billion — [...]

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3 excellent Black Friday campaign examples for hotels https://www.revinate.com/blog/inspirations-for-your-black-friday-email-campaigns/ https://www.revinate.com/blog/inspirations-for-your-black-friday-email-campaigns/#respond Wed, 01 Nov 2023 01:32:03 +0000 https://www.revinate.com/?p=26035 They’re coming! The best 2023 Black Friday offers and discounts are landing in your email inbox soon. Chances are you will find one or more offers that will draw your attention and encourage you to make a purchase. Good news — many of your subscribers feel the same way, especially for hotel stays. If you [...]

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