After taking this course you'll be able to
Watch the course overview:
A quick look at what you'll learn
Some of the hotels that have completed our certification
Get Certified at
Guest Feedback
or
Free for Hoteliers
Get the skills you need to improve your guest experience and boost online rankings with reputation management and guest surveys and receive a certification when you pass the exam.
Meet your instructors
Improve guest experience and turn each guest to promoter
Build a feedback-based culture within your hotel
Boost online rankings
Drive positive operational change to your business
In this 2-parts Guest Feedback course, you will learn strategies and tips to build successful online reputation management, generate more bookings from both new and returning guests, increase brand awareness and establish long-lasting relationships with happy guests who will become ambassadors of your brand.
Get Certified at Guest Feedback
Free for Hoteliers
or
Christina Nordhagen, Marketing Manager, Sea Containers London
Topics in this course
Once you've completed the course pass the exam to be issued your own Certificate of completion.
Take the Exam
Reputation
Survey
Based in Singapore, Revinate's Asia-Pacific office, Anastasia has over than a decade of experience in hospitality. Anastasia has worked with many international hoteliers for their hotel marketing strategy and guest data best practices
Having worked in multiple OTAs and helped European customers with their guest communication strategies, distribution, and revenue, Daniel is a travel and hospitality guru. Daniel has been working with Revinate for the past two years at Revinate's Amsterdam office, helping our customers building their email marketing strategies and improving their online reputation management to drive direct revenue and increase guest loyalty.
Customer Success Manager, EMEA
Senior Customer Success Manager, APAC