Guest Text Messaging Archives | Revinate https://www.revinate.com/t/guest-text-messaging/ Wed, 27 Sep 2023 16:40:33 +0000 en-US hourly 1 Experience 3 major benefits of automated text messaging for hotels https://www.revinate.com/blog/automated-text-messaging-benefits/ Mon, 11 Sep 2023 23:54:28 +0000 https://www.revinate.com/?p=35395 We live in a world where smartphones have become an extension of our hands, with 85% of Americans now relying on these devices for everything from checking the weather to checking into their hotels. Demand for businesses to use automated, AI-powered messaging is rapidly rising. And it’s predictably rampant among Millennials and Gen Z. These [...]

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]]> Why AI texting will step up your guest communications https://www.revinate.com/blog/why-ai-texting-will-step-up-your-guest-communications/ Wed, 28 Dec 2022 05:12:42 +0000 https://www.revinate.com/?p=29295 It’s common for each of us to be on our phones all day, every day. And text messaging has become our go-to method for connecting with others. Texting is good not only for communicating with our loved ones, but also for business purposes, such as touching base with colleagues and clients. Messaging can (and should!) [...]

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]]> Top hotel trends: Industry experts predict what’s ahead https://www.revinate.com/blog/top-hotel-trends-industry-experts-predict/ Thu, 15 Dec 2022 13:32:07 +0000 https://www.revinate.com/?p=28577 Predicting the future is always a challenge, particularly when it comes to the hospitality space. Just think of how hotel trends have take shape over the years. Until budget airlines took off in the 1970s, the idea of affordable airfare was laughable. And who would have guessed that travelers would eventually be able to do [...]

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]]> 5 Takeaways von den EveningCamps des Hospitality Industry Club für DACH-Hoteliers https://www.revinate.com/blog/takeaways-von-den-eveningcamps-des-hospitality-industry-club-fur-dach-hoteliers/ Mon, 05 Dec 2022 17:19:49 +0000 https://www.revinate.com/?p=28633 Das Hotelgewerbe ist zwar eine globale Branche, aber wichtige Ereignisse können sich von einem Markt zum anderen erheblich unterscheiden. Wenn Sie sich auf die DACH-Region konzentrieren, sind Sie bei uns genau richtig. Kürzlich veranstaltete der Hospitality Industry Club EveningCamps in Wien und Hamburg. In beiden Städten konnten wir uns mit anderen Hoteliers und Anbietern treffen, [...]

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]]> How to roll out Revinate Ivy at your property https://www.revinate.com/blog/how-to-roll-out-revinate-ivy-at-your-property/ Tue, 29 Nov 2022 01:30:16 +0000 https://www.revinate.com/?p=28183 Getting started with Revinate’s text messaging solution Technology has transformed how hotels operate over the last few years. Guests now have more control over their experiences thanks to contactless options such as keyless entry and digital kiosks. This is just the beginning. If you’re considering implementing Ivy, Revinate’s text messaging solution, you can provide guests [...]

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]]> How Vintage Hotels drives guest engagement with Ivy, Revinate’s text messaging solution https://www.revinate.com/customer-stories/how-vintage-hotels-drives-guest-engagement-with-ivy/ Thu, 13 Oct 2022 04:07:06 +0000 https://www.revinate.com/?p=25597 Customer stories How Vintage Hotels drives guest engagement with Ivy, Revinate’s text messaging solution HOTEL TYPE: Group SOLUTIONS USED: Revinate Ivy REGION: North America Goal Create deeper relationships with guests Strategy Automated communication at just the right moment in [...]

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]]> High tech enables high-touch service at hotels https://www.revinate.com/blog/high-tech-enables-high-touch-service/ Wed, 05 Oct 2022 15:48:38 +0000 https://www.revinate.com/?p=25497 How hoteliers can use technology to improve the guest experience Many luxury hotel brands pride themselves on their responsiveness and attentiveness to guests. These strengths are what distinguishes them from other hotels. “High touch” has become synonymous with private concierges, VIP lounges, 24/7 room service, and other exclusive features designed to attract the discerning traveler. [...]

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]]> AI implementation in hotels today: Busting the myths and truths https://www.revinate.com/blog/busting-the-myths-and-truths-ai-implementation-in-hotels-today/ Thu, 29 Sep 2022 16:34:18 +0000 https://www.revinate.com/?p=16755 Breaking down the myths and truths of AI implementation in hotels According to Hotel Technology news, 94% of C-level executives believe that Artificial Intelligence (AI) would impact their companies within five years. And yet, only 49% of the respondents believed that the hospitality industry ranked at an average or below average adoption rate for AI [...]

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]]> How Revinate helps hoteliers battle rising energy costs https://www.revinate.com/blog/how-revinate-helps-hoteliers-battle-rising-energy-costs/ Tue, 13 Sep 2022 19:59:56 +0000 https://www.revinate.com/?p=23872 3 ways Revinate can help hoteliers battle rising energy costs and how to apply them at your hotel The war in Europe is affecting those way beyond the borders of Ukraine. As Skift recently reported, “Russia has slashed the supply of natural gas — which is critical for generating electricity and heat for many European [...]

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]]> Transforming the guest experience with a text messaging solution https://www.revinate.com/blog/transforming-the-guest-experience-with-a-text-messaging-solution/ Thu, 01 Sep 2022 21:34:40 +0000 https://www.revinate.com/?p=23870 How a text messaging solution can deliver delightful guest experiences What does a text messaging solution mean? First, we need to understand the context of the guest experience. For nearly half a decade now, the hotel industry has been buzzing about “authentic guest experiences.” Airbnb elevated this idea with its ability to deliver on the [...]

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