Reputation Management Archives | Revinate https://www.revinate.com/t/reputation-management/ Sat, 07 Oct 2023 13:17:49 +0000 en-US hourly 1 How to respond to positive hotel reviews https://www.revinate.com/blog/how-to-respond-to-hotel-reviews-positive-review/ Mon, 06 Feb 2023 19:00:00 +0000 https://www.revinate.com/?p=5331 By responding to at least some of your positive reviews, you can encourage loyalty, turn brand enthusiasts into promoters, and influence prospective guests at a critical stage in the booking process. Here's how to respond to positive hotel reviews.

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]]> 9 easy ways to boost hotel guest satisfaction https://www.revinate.com/blog/9-easy-ways-to-boost-hotel-guest-satisfaction/ Tue, 24 Jan 2023 09:00:51 +0000 https://www.revinate.com/?p=11952 Imagine a guest arriving at your hotel only to find their room isn’t ready, the restaurant is closed, and there’s nowhere to store their luggage while they wait. They won’t be too happy, right? Now imagine a different scenario. Your arriving guests are greeted by name. They head to their upgraded room with a glorious [...]

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]]> Revinate once again places first in highly competitive industry awards https://www.revinate.com/press-releases/revinate-once-again-places-first-in-highly-competitive-industry-awards/ Tue, 10 Jan 2023 18:15:50 +0000 https://www.revinate.com/?p=29499 Press release Revinate once again places first in highly competitive industry awards Your Content Goes Here Revinate Marketing secures first place for Best Email Marketing & CRM in the HotelTechAwards for the 5th year in a row. SAN FRANCISCO, CA, USA (1/10/2023) Today, Revinate, [...]

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]]> Revinate Guest Feedback https://www.revinate.com/videos/revinate-guest-feedback/ Wed, 09 Nov 2022 15:53:14 +0000 https://www.revinate.com/?p=27214 Videos Revinate Guest Feedback Find out how to monitor guest satisfaction and improve your reputation with Revinate Guest Feedback. Recent posts Subscribe here for updates

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]]> Who we are https://www.revinate.com/videos/who-we-are/ Wed, 09 Nov 2022 15:48:29 +0000 https://www.revinate.com/?p=27204 Videos Who we are Discover how Revinate empowers hoteliers to connect directly with guests at every touchpoint to deliver delightful experiences and drive direct revenue. Recent posts Subscribe here for updates

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]]> How to respond to negative hotel reviews https://www.revinate.com/blog/how-to-respond-to-negative-hotel-reviews/ https://www.revinate.com/blog/how-to-respond-to-negative-hotel-reviews/#comments Wed, 12 Oct 2022 05:00:00 +0000 https://www.revinate.com/?p=5339 Prospective guests are looking at online reviews at a critical stage in the booking process. Your response to negative hotel reviews is everything. Here's how to craft a great response to a negative review.

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]]> https://www.revinate.com/blog/how-to-respond-to-negative-hotel-reviews/feed/ 24 What you need to know about the ‘2021 hotel reputation benchmark report’ right now https://www.revinate.com/blog/what-you-need-to-know-about-the-2021-hotel-reputation-benchmark-report-now/ Wed, 22 Jun 2022 08:24:00 +0000 https://www.revinate.com/?p=17079 Is your property's reputation benchmark level set against other properties in your region? How about globally? Have you been following the same review management practices for years? Maybe you’ve spent time refining your review responses, but neglected key aspects in crafting a sustainable and data-driven strategy for your reputation management? Don’t worry we have you! [...]

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]]> EMEA hoteliers: Benchmark your reputation management game against your competitors https://www.revinate.com/blog/emea-hoteliers-benchmark-your-reputation-management-game-against-your-competitors/ Wed, 22 Jun 2022 09:30:09 +0000 https://www.revinate.com/?p=17084 Compare your strategy against other EMEA hotels in Revinate’s "2021 hotel reputation benchmark report." More than 147,000 Revinate hoteliers received reviews from their guests in 2021. We analyzed these reviews to bring you actionable insights to level up your reputation management game. With our "2021 hotel reputation benchmark report," you’ll be able to compare how [...]

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]]> APAC hoteliers: Benchmark your reputation management https://www.revinate.com/blog/apac-hoteliers-benchmark-your-reputation-management/ Tue, 14 Jun 2022 14:50:34 +0000 https://www.revinate.com/?p=17007 Compare your strategy against other APAC hotels in Revinate’s "2021 hotel reputation benchmark report" More than 147,000 Revinate hoteliers received reviews in 2021, we analyzed these reviews to bring you actionable insights into your reputation management.  With our "2021 hotel reputation benchmark report," you’ll be able to compare your hotel marketing game with other hoteliers [...]

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]]> How to Improve Guest Experience https://www.revinate.com/blog/how-to-improve-guest-experience/ Tue, 03 May 2022 16:45:08 +0000 https://www.revinate.com/?p=16784 ICYMI: From NAVIGATE 2022 - Nailed it!  We recently met up in South Carolina for our annual users’ conference, NAVIGATE 2022. During this two-day educational and interactive time, we featured a panel of our customers who discussed how Revinate’s solutions impacted their business.  Our panelists, Lana Venter, Director of Reservations at Auberge Mauna Lani, Amber [...]

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