Reservation Sales Archives | Revinate https://www.revinate.com/t/reservation-sales/ Wed, 17 Jan 2024 23:25:45 +0000 en-US hourly 1 Hotel call center 101: Elevate the guest experience and drive direct bookings https://www.revinate.com/blog/tips-to-improve-your-hotel-call-center/ Tue, 16 Jan 2024 12:45:26 +0000 https://www.revinate.com/?p=29185 Imagine a guest calling your hotel, resort, or casino. They desire instant connections, quick responses to their queries, and reservation information. To achieve this, you need a skilled team poised to promptly fulfill those needs. A hotel call center introduces customers to your property. It's the first impression that will set the tone for your [...]

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]]> Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service https://www.revinate.com/customer-stories/how-revinate-enabled-hyatt-regency-lost-pines-resort-and-spas-vision/ Fri, 12 Jan 2024 18:44:51 +0000 https://www.revinate.com/?p=37666 Customer stories Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service HOTEL TYPE: Group SOLUTIONS USED: Reservation Sales, Lead Nurture REGION: North America Goal Increase transient guest revenue. Strategy Develop a high-performing, guest-focused voice team. [...]

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]]> The blueprint for a top-tier hotel reservation team https://www.revinate.com/blog/hotel-reservation-team/ Tue, 26 Dec 2023 18:32:13 +0000 https://www.revinate.com/?p=37318 While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. An effective hotel reservation team is a nexus, bringing together all of the intricate details necessary for a flawless guest experience. Your hotel reservation team’s expertise [...]

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]]> Reservation Sales: Solution refresher (NAM) 12/20/2023 https://www.revinate.com/training/solution-refresher-nam-12-20-23/ Wed, 20 Dec 2023 13:00:00 +0000 https://www.revinate.com/?post_type=tribe_events&p=37047 This is an solution overview training for Reservations Sales customers and agents in NAM.

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]]> Solution refresher (NAM) 10/18/2023 https://www.revinate.com/training/solution-refresher-nam-10-18-2023/ Wed, 18 Oct 2023 13:00:00 +0000 https://www.revinate.com/?post_type=tribe_events&p=35552 This is an solution overview training for Reservations Sales customers and agents in NAM.

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]]> Unlocking $1M in 6 weeks: Islamorada Resort Collection’s call center transformation with Revinate and Dragonfly Strategists https://www.revinate.com/customer-stories/islamorada-resort-collection-call-center-transformation-dragonfly-strategists/ Wed, 20 Sep 2023 21:55:12 +0000 https://www.revinate.com/?p=35485 Customer stories Unlocking $1M in 6 weeks: Islamorada Resort Collection's call center transformation with Revinate and Dragonfly Strategists HOTEL TYPE: Group SOLUTIONS USED: Reservation Sales REGION: North America Goal Drive direct bookings and improve conversion rates. Strategy Relaunch [...]

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]]> How Northview Hotel Group drove $40M in direct revenue with Revinate https://www.revinate.com/customer-stories/how-northview-hotel-group-drove-40m-in-direct-revenue-with-revinate/ Thu, 14 Sep 2023 05:28:43 +0000 https://www.revinate.com/?p=35416 Customer stories How Northview Hotel Group drove $40M in direct revenue with Revinate HOTEL TYPE: Group SOLUTIONS USED: Reservation Sales, Revinate Marketing, Revinate Guest Feedback, RezForce  REGION: North America Goal Drive direct bookings to compete with OTAs. Strategy [...]

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]]> The call center software features every hotelier should look for https://www.revinate.com/blog/the-call-center-software-features-every-hotelier-should-look-for/ Fri, 01 Sep 2023 19:27:24 +0000 https://www.revinate.com/?p=35365 We don’t even need to say it, but we will: there's a sea of options out there for call center software. But before you go wading through them all, we’re going to help you narrow down your search. After all, 74% of consumers are likely to buy based on experiences alone, so what kind of [...]

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]]> 2024 hotel budgeting: 4 technologies you should consider https://www.revinate.com/blog/2024-hotel-budgeting-4-technologies-you-should-consider/ Mon, 21 Aug 2023 17:34:19 +0000 https://www.revinate.com/?p=35099 Imagine this — it's the height of the holiday season, and your hotel is fully booked. You have limited staff, but you're not worried. Why? Because your text messaging app helps guests easily communicate their needs and an AI assistant automatically provides accurate answers. How much simpler would that make your daily operations? And that's [...]

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]]> How Revinate enabled Dream Inn Santa Cruz to create a market-leading revenue-generating team https://www.revinate.com/customer-stories/revinate-enabled-dream-inn-santa-cruz-revenue-generating-team/ Mon, 31 Jul 2023 22:46:39 +0000 https://www.revinate.com/?p=34524 Customer stories How Revinate enabled Dream Inn Santa Cruz to create a market-leading revenue generating team HOTEL TYPE: Independent SOLUTIONS USED: Reservation Sales, Revinate Marketing, Revinate Guest Feedback REGION: North America Goal Drive direct bookings by collecting the proper guest data. [...]

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