Revinate https://www.revinate.com/ Wed, 07 Feb 2024 16:47:42 +0000 en-US hourly 1 How to build and scale a value-driven loyalty program for your guests https://www.revinate.com/hotel-moment-podcast/how-to-build-and-scale-a-value-driven-loyalty-program-for-your-guests/ Wed, 07 Feb 2024 16:45:05 +0000 https://www.revinate.com/?p=38683 The Hotel Moment podcast — episode 76 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Ellis Connolly, CRO of Laasie.ai, challenge the status quo of traditional loyalty programs and open up the idea of experience-led and value-based loyalty programs. Connolly shares his views on why [...]

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]]> The hotelier’s guide to identity resolution https://www.revinate.com/blog/identity-resolution/ Sun, 28 Jan 2024 05:38:34 +0000 https://www.revinate.com/?p=38272 A potential guest planning a trip explores your hotel’s mobile site for available rooms. She clicks on a special offer to download your hotel app for an exclusive direct-booking deal but then gets sidetracked with other plans. Later, she visits your website on her laptop to finalize her booking. The next day, she uses the [...]

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]]> Meet a Revinator: Jacob Ng https://www.revinate.com/revination/meet-a-revinator-jacob-ng/ Fri, 26 Jan 2024 15:42:36 +0000 https://www.revinate.com/?p=38205 Revination Meet a Revinator: Jacob Ng Our customers’ success is our success. This is why we have many dedicated Customer Success Managers all over the world. And today, we are introducing you to one of them in our latest Meet a Revinator post! Meet one of [...]

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]]> Driving revenue and rankings: The Inn @ Northrup Station’s journey with Revinate https://www.revinate.com/customer-stories/the-inn-northrup-stations-journey-with-revinate/ Thu, 25 Jan 2024 01:21:09 +0000 https://www.revinate.com/?p=38047 Customer stories Driving revenue and rankings: The Inn @ Northrup Station's journey with Revinate HOTEL TYPE: Independent SOLUTIONS USED: Revinate Marketing, Revinate Guest Feedback REGION: North America Goal Drive direct bookings and beat comp set. Strategy Leverage technology to [...]

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]]> How Revinate helped Level Hotels & Furnished Suites’ marketing team become a data-first organization https://www.revinate.com/customer-stories/how-revinate-helped-level-hotels-furnished-suites-became-data-first/ Tue, 23 Jan 2024 23:28:40 +0000 https://www.revinate.com/?p=38035 Customer stories How Revinate helped Level Hotels & Furnished Suites’ marketing team become a data-first organization HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing, Revinate Guest Feedback REGION: North America Goal Drive direct bookings. Strategy Leverage first-party data. [...]

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]]> The July increased their direct booking revenue with this newsletter drip series https://www.revinate.com/inspirations/the-july-newsletter-drip-series/ Tue, 23 Jan 2024 19:25:01 +0000 https://www.revinate.com/?p=38017 Inspiration The July increased their direct booking revenue with this newsletter drip series Subject lines: Drip 1. 60-second download (featured left) Drip 2. Why care about us? Drip 3. Where's Wally? (featured left) Sent: Ongoing Brand: The July Category: Inspiration Hotel location: Amsterdam, Netherlands (EMEA) Our thoughts: The July masterfully [...]

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]]> How bringing together guest data launched 1834 Hotels’ marketing transformation https://www.revinate.com/customer-stories/1834-hotels-marketing-transformation/ Tue, 23 Jan 2024 05:45:39 +0000 https://www.revinate.com/?p=37986 Customer stories How bringing together guest data launched 1834 Hotels’ marketing transformation HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing REGION: APAC Goal Compete against OTAs. Strategy Leverage guest data in email campaigns. Results YOY increase [...]

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]]> 4 Lunar New Year campaign examples you need to see https://www.revinate.com/blog/4-lunar-new-year-campaign-examples-you-need-to-see/ Sat, 20 Jan 2024 02:00:27 +0000 https://www.revinate.com/?p=29475 Prepare for the dragon – the Year of the Dragon, to be exact! It’s time to get your guests ready for the celebration. Luckily, there are plenty of ways to do this with email campaigns. But how do you stand out from the crowd? What kind of eye-catching subject line should you use? And what [...]

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]]> Sofitel Montréal Golden Mile inspires travel and drives direct bookings with this holiday campaign https://www.revinate.com/inspirations/sofitel-montreal-golden-mile-inspires-travel/ Thu, 18 Jan 2024 02:22:38 +0000 https://www.revinate.com/?p=37809 Inspiration Sofitel Montréal Golden Mile inspires travel and drives direct bookings with this holiday campaign Subject line: Special offer extended Sent: December 2023 Brand: Sofitel Montréal Golden Mile Category: Inspiration Hotel location: Montréal, QC, Canada (NAM) Our thoughts: Sofitel Montreal Golden Mile, renowned for its elegance, crafted a captivating email [...]

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]]> How to make every guest touchpoint count and lead guest experiences with trust https://www.revinate.com/hotel-moment-podcast/how-to-make-every-guest-touchpoint-count-and-lead-guest-experiences-with-trust/ Wed, 17 Jan 2024 16:28:11 +0000 https://www.revinate.com/?p=37829 The Hotel Moment podcast — episode 75 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Andrew Ladd, VP of Marketing at Noble Hotels & Resorts, go below the surface to discuss what it means to gain the trust of guests. Hoteliers are at a huge [...]

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