Hotel CRM Archives | Revinate https://www.revinate.com/t/hotel-crm/ Sun, 28 Jan 2024 06:06:46 +0000 en-US hourly 1 The hotelier’s guide to identity resolution https://www.revinate.com/blog/identity-resolution/ Sun, 28 Jan 2024 05:38:34 +0000 https://www.revinate.com/?p=38272 A potential guest planning a trip explores your hotel’s mobile site for available rooms. She clicks on a special offer to download your hotel app for an exclusive direct-booking deal but then gets sidetracked with other plans. Later, she visits your website on her laptop to finalize her booking. The next day, she uses the [...]

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]]> Big data 101 for hotels and hospitality businesses https://www.revinate.com/blog/hotels-big-data-analytics/ https://www.revinate.com/blog/hotels-big-data-analytics/#comments Wed, 04 Oct 2023 12:00:49 +0000 https://www.revinate.com/?p=5833 Big data is the fuel today’s businesses run on, with research showing 98% of executives recognize the need to increase their data analytics in the next few years. Today’s hotel operators are swimming in a sea of data, with every guest interaction generating valuable information. Big data for hotels brings both opportunities and challenges. And [...]

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]]> https://www.revinate.com/blog/hotels-big-data-analytics/feed/ 1 How to use hotel data to drive revenue https://www.revinate.com/blog/how-to-use-hotel-data-to-drive-revenue/ Thu, 21 Sep 2023 16:12:15 +0000 http://www.revinate.com/?p=14918 In the perpetual quest to achieve greater market share, hoteliers constantly seek strategies to help them transcend the competition posed by online travel agencies (OTAs). This is where hotel data revenue can help. Hotel data revenue is the revenue that’s generated from using the zero-party and first-party data you receive directly from your guests. It [...]

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]]> Revinate releases its 2023 benchmark report for the hospitality industry https://www.revinate.com/press-releases/revinate-releases-its-2023-benchmark-report-for-the-hospitality-industry/ Thu, 02 Mar 2023 19:00:44 +0000 https://www.revinate.com/?p=31974 Press release Revinate releases its 2023 benchmark report for the hospitality industry Your Content Goes Here The annual report includes data from more than 10,000 hotels worldwide, with benchmark metrics across channels such as email, text, voice, and web. March 2023 | Revinate SAN [...]

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]]> 3 steps to overcoming your hotel data management problems https://www.revinate.com/blog/solving-hotel-data-management-problem-3-steps/ Wed, 01 Mar 2023 14:17:11 +0000 https://www.revinate.com/?p=10557 With high hopes, your hotel marketing team sends out a targeted email campaign to promote a special golf package for a specific guest segment. But there’s a problem. A significant number of emails bounce back because they’re invalid. Or they get tossed into spam due to misspelled names in the subject line or because the [...]

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]]> How Laasie and Revinate drive hotel guest loyalty https://www.revinate.com/blog/how-laasie-and-revinate-drive-hotel-guest-loyalty/ Tue, 21 Feb 2023 12:00:20 +0000 https://www.revinate.com/?p=31157 Hotel loyalty programs have traditionally been viewed as the best way to incentivize guests to become repeat bookers. But that’s not necessarily true. Research actually shows that while 61% of hoteliers think guests will sign up for all available loyalty programs, only 24% of guests actually do. Fortunately, there’s an opportunity to break free from [...]

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]]> Revinate once again places first in highly competitive industry awards https://www.revinate.com/press-releases/revinate-once-again-places-first-in-highly-competitive-industry-awards/ Tue, 10 Jan 2023 18:15:50 +0000 https://www.revinate.com/?p=29499 Press release Revinate once again places first in highly competitive industry awards Your Content Goes Here Revinate Marketing secures first place for Best Email Marketing & CRM in the HotelTechAwards for the 5th year in a row. SAN FRANCISCO, CA, USA (1/10/2023) Today, Revinate, [...]

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]]> Who we are https://www.revinate.com/videos/who-we-are/ Wed, 09 Nov 2022 15:48:29 +0000 https://www.revinate.com/?p=27204 Videos Who we are Discover how Revinate empowers hoteliers to connect directly with guests at every touchpoint to deliver delightful experiences and drive direct revenue. Recent posts Subscribe here for updates

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]]> First Golden Rule of CRM: Execution of Strategy https://www.revinate.com/blog/first-golden-rule-of-crm-execution-of-strategy/ Sun, 25 Sep 2022 13:10:02 +0000 https://www.revinate.com/?p=16076 Join our very own Will Howes, Director of Sales, APAC, for a three-part video series covering the golden rules of CRM that you can follow to achieve success through your direct channels. This week, Will discusses the importance of capturing guest data and how you can leverage it to build better guest relationships, drive more [...]

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]]> How the metaverse will impact hospitality  https://www.revinate.com/blog/how-the-metaverse-will-impact-hospitality/ Mon, 20 Jun 2022 12:45:12 +0000 https://www.revinate.com/?p=17069 Analyzing the areas of hospitality the metaverse will change Virtual reality meets augmented reality, in the digital world. Welcome to the metaverse. What You Will See Here The Metaverse The Metaverse and Hospitality Hospitality in 3D NFT Crossover Meta-Loyal Meta-Upsells Meta-Staff The metaverse In case you were wondering, it’s not a video game. You need [...]

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